Frequently Asked Questions

Glorya Kaufman Presents Dance at The Music Center

• General/Ticketing: (213) 972-0711
• Email: tickets@musiccenter.org

Other ticketed events including Live at The Music Center: Concerts Celebrating Jerry Moss

• General/Ticketing: (213) 972-0711

Grand Park

• General: (213) 972-8080
• Email: grandparkinfo@musiccenter.org 

General/Ticketing: (213) 628-2772

Email: tickets@ctgla.org

General/Ticketing: (213) 972-8001

Email: customerservice@laopera.org

Fax: (213) 972-3008

General/Ticketing: (323) 850-2000

Email: information@laphil.org

General/Ticketing: (213) 972-7282

Email: tickets@lamc.org

Fax: (213) 972-3136

Family restrooms can be found in the Grand Lobby of The Music Center's Walt Disney Concert Hall, in between the men's and women’s restrooms in The Music Center’s Mark Taper Forum and on Jerry Moss Plaza near the Mark Taper Forum (Hope Street side). Baby changing areas can be found in The Music Center’s Dorothy Chandler Pavilion in the restrooms located below the lobby level.

For special needs/assistance, please contact Guest Services at (213) 972-0777 or cvanbrunt@musiccenter.org 

Visit the Wells Fargo ATM on Jerry Moss Plaza on the Hope Street side of the Mark Taper Forum. Chase and LA Financial Credit Union also have ATMs nearby on the southwest corner of First and Hope Streets.

No cameras are allowed.

Food and/or drinks can be enjoyed in designated sections of the theatre lobby areas. Currently, we ask that patrons do not bring these items into theatre auditoriums. 

Yes, complimentary coat check is available at all theatres except The Music Center's Mark Taper Forum.

There is no standard dress code; however, we require shirts and shoes for admittance into the theatres.

Articles lost or found will be held by the head ushers of each theatre until the end of the performance. Afterward, please contact the Security Desk at the Artists Entrance of The Music Center’s Dorothy Chandler Pavilion at (213) 972-7406.

Yes, please contact us at cvanbrunt@musiccenter.org with your request to be included or removed from the mailing lists for The Music Center, Center Theatre Group, LA Master Chorale, LA Opera or LA Phil. You can subscribe to and/or unsubscribe from more than one list.

In effort to be equitable and because of the overwhelming number of requests, The Music Center is unable to donate tickets for auctions, raffles, gift bags and other charitable events. We wish you success in your philanthropic efforts.

No. Access to the parking garages requires one ticket per entry.

Motorcoach parking in Downtown Los Angeles is very limited. We suggest you call Parking Company of America, the operator of The Music Center's parking garages at (213) 972-3477 to explore available options.

Valet parking is available for $23 at The Music Center's Hope Street entrance adjacent to Jerry Moss Plaza and at the Hope Street entrance to Walt Disney Concert Hall, beginning two hours before the start time of your performance.

Please visit our Eat & Drink page for more information about the variety of restaurants on our campus, from fine dining to quick takeout options.

Tours of the Walt Disney Concert Hall do not include the auditorium given a busy schedule of rehearsals, performances and special events.

Tours can be booked up to two months in advance. We will make every effort to accommodate your tour needs.

For tours of The Music Center’s Walt Disney Concert Hall, photography is limited to the interior public areas of the theatre. Photography of other venues at The Music Center is limited to the exteriors of the theatres. Only hand-held still and video cameras are allowed. Please, no tripods.

The tour routes are fully accessible with direct paths of travel using ramps and elevators.

We recommended you park at The Music Center’s Walt Disney Concert Hall parking garage. The garage is located beneath Walt Disney Concert Hall, and the entrance is on 2^nd Street between Grand Avenue and Hope Street. Tour staff will provide you with parking validation. Accessible parking is also available for vehicles displaying valid, state-issued disability parking placards. Click here for more detailed information regarding parking.