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Group Services - FAQ

What is the minimum group size?

All you need is ten people to qualify as a group.

Remember, you can take advantage of our payment plan, which will give you time to organize the required amount of people while reserving tickets early for the best possible seating.

When can I make my reservation?

As soon as you pick your date! Advance ordering is the key to good seats. To order your tickets simply call the Group Services Office at (213) 972-8555 or email and we’ll walk you step by step through the process. All you need is the date of your event and an estimated number of tickets you want to book. It’s that easy!

Glorya Kaufman Presents Dance at The Music Center’s season generally runs from October to July and Group Tickets go on sale in August.  

What kind of discount is available to groups?

Groups receive 20% off single sale ticket prices. Groups also receive 2 complimentary tickets for every fifty tickets purchased! If the group is seated in multiple sections, the complimentary tickets will be applied to the section where most tickets are purchased. 

When is the deposit and final payment required?

The 30% non-refundable deposit is required upon confirmation of seat assignment but final payment is not due until five weeks prior to performance date. If you are booking within five weeks of your performance date, payment is due in full at time of booking.  

We are happy to offer schools, churches and City or County Park & Recreation Departments wishing to pay by check a two-week allowance for receipt of check.       

Can I change my order?

Yes! Group orders can be adjusted until the time of final payment. However once final payment has been received there are no refunds or exchanges.

To make things even easier, you can add additional seats even after you have finalized your order.

Is there a processing fee?

Group ticketing has a flat rate handling fee of $6 built into each ticket. 

Are Group Tickets available for purchase up to performance time?

To best serve you and ensure we have enough time to process your request, Group Tickets are not available for purchase within 48 hours of performance. However you can still purchase single sale tickets through our Box Office at (213) 972-0711 or in person. Subject to availability.

Can my group sit together?

We will make every effort to seat your group together. This is dependent on the availability of seats for a particular performance. Call early for best availability.

Do all the seats have to be located in the same section to qualify as a group purchase?

Tickets can be located in any section as long as they add up to a minimum of ten tickets per performance.

How long is the performance?

Most performances are 2-2 ½ hours, which typically includes a 15-minute intermission but performance length and the number of intermissions will vary so please call our box office for the running time. (213) 972-0711

Come early for DanceTalks, a fascinating behind-the-scenes pre-performance discussion beginning one hour prior to each performance.

Bus Parking

Motor coach parking in Downtown Los Angeles is very limited.  We suggest calling Classic Parking, the operator of The Music Center's garages at (213) 972-3477 to explore available options.

Can I purchase my group tickets in person?

For your convenience, group tickets can be purchased over the phone (213) 972-8555 or by email.

If you wish to pick up your tickets at the box office, please make arrangements in advance with the Group Services Office to ensure your tickets will be ready for you.

Can my group members adjust my order?

For your protection, only the group leader or someone the group leader has designated on your account can make adjustments. 

If you have someone who will be assisting you, such as a co-chair, secretary/assistant, spouse, relative or co-worker, and you would like them to be able to modify your seats or make a payment, just give us their name and we will add them to your account. 

How soon can we get our group tickets?

Tickets are printed once your account is paid in full. Final payment made at five weeks gets your tickets to you within three weeks of the performance.

Contact Us


Window & Phone Hours:

Monday - Saturday 10 a.m. - 6 p.m.

Glorya Kaufman Presents
Dance at The Music Center

(213) 972-0711

LA Opera
(213) 972-8001

LA Master Chorale
(213) 972-7282


Window Hours:

Tuesday - Saturday 12 p.m. - 8 p.m.
Sunday 11 a.m. - 7 p.m.

Phone Hours:
Center Theatre Group
(213) 628-2772
Monday - Friday 10 a.m. - 5 p.m.
Saturday & Sunday 12 p.m. - 5 p.m.


Window Hours:

Tuesday - Sunday, 12 p.m. - 6 p.m.
Closed Monday

Phone Hours:
LA Phil

(323) 850-2000
10 a.m. - 6 p.m.